Gaining an Insight into Learner Satisfaction in MOOCs: An Investigation through Blog Mining

MOOCs can be considered as a powerful alternative in extraordinary situations where people cannot reach formal education. In recent years, the widespread use of internet worldwide and especially CoVID-19 has increased need for MOOCs. However, order to increase effectiveness MOOCs, provide better learning environment, evaluate arisen. One indicators quality online is student satisfaction. Accordingly, this research aims reveal learner satisfaction The most important indicator measuring user comments. study, 39101 comments participants 960 were examined by using text mining techniques within framework